Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business.

Need to return a product?

To return a product at Landon Trophy Awards, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department at service@ltawards.com. NO returns of any type will be accepted without an RMA.

To request an RMA:
By e-mail: service@ltawards.com

We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Item(s) part number
- Nature of the problem

In general, Landon Trophy Awards accepts returns on merchandise from select manufacturers within 30 days. However, Landon Trophy Awards reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:

·         FUTURE PRODUCT PURCHASES.

·         Customers are responsible for all shipping charges back to Landon Trophy Awards on returned items, and Landon Trophy Awards will pay the shipping charges on the replacement or exchange item(s) going back.

·         SEND YOUR RETURN VIA COURIER TO THE ADDRESS BELOW:

  Landon Trophy Awards
4467 56 Street NW
Rochester, Minnesota 55901
United States
55901

Returns within 30 days from invoice date can be for exchange, replacement refund or credit at Landon Trophy Awards discretion. Please be aware that specific manufacturers have more restrictive return policies